This policy explains how Eram Intelligence Limited collects, uses and protects personal data when you use this website or contact us. We are committed to handling your information transparently and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Eram Intelligence Limited is the data controller responsible for the personal data described in this policy.
Eram Intelligence Limited
Registered in England & Wales, company number 17250342
Registered office: Mansion House, Manchester Road, Altrincham, Cheshire, WA14 4RW
Email: contact@eramintelligence.com
We only collect personal data that you choose to give us. If you submit our enquiry form, we collect:
If you email us directly, we hold the contents of that correspondence and your contact details.
We do not use analytics, advertising or tracking technologies on this website, and we do not build profiles of visitors.
We use the personal data you provide to respond to your enquiry, to discuss a potential engagement, and to keep a record of our correspondence.
Our lawful basis for processing enquiry form data is consent, which you give by ticking the consent box when submitting the form. You may withdraw that consent at any time by emailing us.
Where we correspond about an active or prospective engagement, our lawful basis is legitimate interests, namely responding to a business enquiry and managing our client relationships, or the performance of a contract where one is in place.
We do not use your data for marketing, and we do not send unsolicited communications.
We do not sell your personal data and we do not share it with third parties for their own purposes. We use a small number of service providers who process data on our behalf:
Both are bound by contractual obligations to protect your data and to process it only on our instructions.
We may also disclose personal data where we are required to do so by law or by a regulatory authority.
Our service providers named above are US-based organisations and your data may be transferred outside the United Kingdom. Where this happens, transfers are protected by appropriate safeguards, including the UK International Data Transfer Addendum and the EU-US and UK-US Data Privacy Frameworks, or by other safeguards recognised under UK data protection law.
Enquiries that do not lead to an engagement are retained for up to 24 months from your last contact with us, after which they are deleted.
Where an enquiry leads to a contract, we retain relevant records for the duration of the engagement and for six years afterwards, to meet our legal, accounting and professional obligations.
Under UK data protection law you have the right to:
To exercise any of these rights, email contact@eramintelligence.com. We will respond within one month. There is normally no charge.
This website does not set cookies and does not use analytics or tracking technologies.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. This website is served over an encrypted HTTPS connection, and access to enquiry data is limited to those who need it to respond to you.
If you have a concern about how we handle your personal data, please contact us first and we will do our best to resolve it. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection.
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
ico.org.uk
We may update this policy from time to time. Any changes will be published on this page with a revised date at the top.